How to place a order

  We do both wholesale and retail. The prices listed on our web site are retail prices. Please contact us for wholesale prices. (As Chinese currency appreciated greatly, we can't change our prices quickly enough to reflect its current value. The prices listed in this web site are of February 2008. Please contact us for the most current retail prices also.) We need to receive payments first before sending out goods. We can ship products all over the world.

  We process orders in 2 ways according to different shipping method. We describe it in very detail to explain to those importers who have no such experience before. If you are very familiar with international import and export, you don't need to read it in full. Our procedures are same as other Chinese exporters.

1) Shipment sent through courier service or post office:
The procedure is much simple. You could send us your order detail in email, fax, letter or even over telephone. After we know your order details, we will calculate the total amount for your order. The total amount includes products cost and shipping charges.  We will notify you this total amount. If you decide to go on, then you need to send us this payment to our following bank account. After we receive your payment, we will send your order out. (The time between we receive your payment and sending out the package vary upon different order, please contact us first to know when we could send out your order, usually it is at next business day or within 10 business days.) For courier service provider, we choose DHL, TNT, UPS and a Chinese courier service - 4px. We choose different carrier to different countries according to our experience. Usually it takes a week to reach you.
At the entry place of the destination, the courier service provider (carrier) will go through the clearance procedure and the packages will be sent directly into your hands. You can notice this procedure eliminate several steps in a formal or traditional exporting procedure.

Our bank account to receive payment for orders sent through courier service or post office:

Name of Beneficiary: Zuo Yu
Account No. 4695501-0188-046468-9
Bank Name: Bank Of China, Hunan Branch
Swift Code: BKCHCNBJ970
Bank address: Bank of China Hunan Branch
No.127 Furong Road (M),
Changsha Hunan 410001
China

Retail order can be paid through a US online bank - Paypal.com . For wholesale order, if you agree to pay the transaction fee charged by Paypal which is 3.9%, you can also pay through Paypal. (Difference between a retail order and a wholesale order is whether all the items are charged by retail prices or wholesale prices.)

For shipping charges, regarding courier service: the shipping charge is calculated in this way:
There is a starting rate, then there is rate for every increase of 0.5 kilogram.
If the package weights over 25 kilograms, there is a premium rate.
If the package weights between 10 kilograms to 20 kilograms, TNT has a special rate, they call it "economic rate", which is relatively cheaper. But the charge is same, whether the package weights 10 kilograms, 15 kilograms or 20 kilograms, the charge is same.
For post office, there is options for air delivery or sea delivery, sea delivery is very cheap.
The shipping rate vary upon different countries and may change from time to time.

2) Shipment sent through air freight or sea freight:
The first several steps are same as above. Only the total amount includes products cost, shipping charges, insurance cost. After you know the total amount and decide to go on, we need to sign a formal contract. After this, you need to send payment to us. After we receive your payment, we will start to arrange sending your order out. (Also there will be a period between receiving your payment and sending out the package. This period will be longer than if sent through courier service or post office.) At the destination, the packages will be sent to the international sea port or air port specified by you. Then the shipment will be waiting there for you to pick them up. You need to prepare all the necessary documents required by your Customs and go through the clearance procedure by yourselves. After you go through this step, you then could send the shipment to your address.
Please notice you are responsible for clearance at the entry place of your country. You need to make sure before you place order what kind of documents needed and is there any kind of restrictions on Chinese manufactured silk products. Also the shipment won't be sent directly to your address. There is a minimum weight requirement for air freight and sea freight. In a simple words: This procedure will go through every step in a formal or traditional exporting procedure.

Our bank account to receive payment for orders sent through air freight or sea freight:
Name of beneficiary: Changsha Xiangchu XinZhe Trade Co., LTD
Account No.  00112858908093001
Bank Name: Bank Of China, Hunan Branch
Swift Code: BKCHCNBJ970
Bank address: Bank of China Hunan Branch
No.127 Furong Road (M),
Changsha Hunan 410001
China

Changsha Xiangchu XinZhe Trade Co., LTD was set up by Mr. Zuo Yu and his wife at year 2004. This company has full authority to export textile products in unrestricted quantity all over the world.  The Customs registration code number assigned by Chinese Customs for this company is: 4301960645. From now on, all the exporting contracts should be signed with this company. The majority of silk products exported by this company are produced by Changsha Xiangchu Silk Co., LTD which concerns mainly with production and distributing within Chinese territory.

For Chinese customers, please send payments to our following RMB account:
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If you have any questions, please feel free to contact us.

Silk pajamas Embroidery and threads
Silk scarves Brocade and silk fabrics

Our address:
Changsha Xiangchu Silk Co.
Fu Lu Shan Zhuang,Suite 3-104
No.576 Shao Shan South Road
Changsha Hunan 410004
China

All the telephone calls in English will only be answered by Mr.Zuo Yu. Here is a picture of Mr.Zuo. If Mr.Zuo is not in the office when you are calling, please call his mobile phone listed below. (The mobile phone is closed at every night.)
Tel: 86 731 5683388
Fax: 86 731 5683398
Mobile: 86 731 6685356

Email:  zuoyu@yahoo.com
Email:  admin@china-silk.biz
Contact:Mr.Zuo Yu

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